Lending Club Blog

Growing Pains

On Tuesday evening, we made a set of scheduled enhancements to our Web site like we do every month. On Wednesday, the combination of the site enhancements and record-setting levels of activity on certain pages, led to issues that prevented some pages from loading for part of the day.

We know that some customers visiting our Web site on Wednesday either could not access their account or had difficulties with certain areas of the site. We immediately focused our efforts on addressing the issues and believe we have resolved them. I just want to note that our Web site and customer data have remained fully secure and all account details for both borrowers and investors were fully updated on schedule.

As the popularity of Lending Club continues to grow, I want you to know that we are completely focused on giving consistent, anytime access to the lending platform and your account information.

If you were affected by this issue yesterday, I would like to sincerely apologize. Thank you for your continued support.

Best,

Renaud

Thursday, April 23rd, 2009 at 4:45 pm

Comments (2)

  1. Jeff:

    Renaud, I applaud you for your candidness and honesty with the
    issues since you guys have become rockstars of P2P! We need more
    CEO’s like you in this world! Love the new account summary page as
    well!

    April 24th, 2009 at 5:36 am

  2. Louis:

    Happy to see the enhancements. And good to hear Lending Club was
    able to recover from this mishap without compromising customer
    data. Keep up the good work!

    April 24th, 2009 at 5:53 am

Recommended

5 Ways to Get Your Finances Ready for the Holidays

How to Build a Budget: Part 1

The State of Debt: 2016

Types of Loans 101

See more
Lending Club Awards
  • Archives z

Recent Posts

5 Ways to Get Your Finances Ready for the Holidays

Read More »
December 1, 2016

How to Build a Budget: Part 1

Living on a budget. It can sound scary, right?… Read More »
November 21, 2016

Five Signs Your Business Needs Capital

Knowing when your business needs working capital— and promptly… Read More »
November 10, 2016

How does a car refinance loan work?

Whether your goal is to lower your monthly car… Read More »
November 2, 2016

Are you paying too much for your auto loan?

How refinancing your auto loan with a better rate… Read More »
October 25, 2016

The State of Debt: 2016

Politics can be a divisive topic, where issues and… Read More »
October 24, 2016

Lending Club Teams Up with United MileagePlus® to Offer Customers More

  When it comes to… Read More »
October 21, 2016

Patrick Dunne: A Message to Investors

I wanted to take a moment to introduce myself… Read More »
September 29, 2016

Line of Credit vs. Loan

Lines of credit (LOCs) and small business term loans… Read More »
September 28, 2016

Types of Loans 101

There are many types of loans out there and… Read More »
September 16, 2016

2014

We went public today!

Ringing the bell this morning at the New York… Read More »
December 11, 2014

New and Improved Statistics Page

We recently redesigned our Loan Statistics page to make… Read More »
November 13, 2014

Lending Club Honored with Economist Innovation Award

This month I was honored… Read More »
October 15, 2014

Welcome Vermont Investors!

Today, we’re thrilled to welcome residents of the state… Read More »
September 4, 2014

We filed to go public today

We filed a registration statement with the SEC today… Read More »
August 27, 2014

Our Billion Dollar Quarter

We’re excited to announce  that we’ve facilitated over $5… Read More »
July 8, 2014

Is Lending Club Available in My State?

Is Lending Club available in my state? That is… Read More »
July 7, 2014

Lending Club Joins Senator Cory Booker to Discuss Improving Access to Capital for Small Businesses

Read More »
June 20, 2014

Lending Club Named a CNBC Top 50 Disruptor for a Second Year

For the second year in… Read More »
June 17, 2014

PRIME is now Automated Investing

Lending Club is excited to announce that PRIME has… Read More »
May 14, 2014
View All w