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Posted by , Apr 14

It is with great pleasure that I share with you the great news:  Lending Club has been nominated for a Webby Award in the Banking/Bill Paying category.  The Webby Award is the most prestigious recognition of web design, innovation, and internet product excellence.

Lending Club is no stranger to the Webbys, having won in 2008 and receiving nominations or honoree designation in both the 2009 and 2010 editions of the famous event.   We are back in 2011 with a new brand and complete website revamp.

It is quite rare for the Webby judges to bring back sites that have won in the past, so we take this nomination with pride and excitement as a recognition of our dedication to product excellence.

The official judges from The International Academy of Digital Arts and Sciences will select the winner for The Webby Award, while the community (that means you!) will vote for The People's Voice Award. Other nominees in the Banking/Bill Paying category are Chase, US Bank, Kashoo and Billeo.

Please cast your vote for us by April 28th.    Unlike last time we won the award in 2008 when we were going through registration with the SEC, we promise to be loud this time around.

The 15th Annual Webby Award.  VOTE for us now >>


Posted by , Apr 8

...says the WSJ.com in this recent video. Well, we couldn't have said it better.

What American savers should understand is that by putting your money in the bank, you are essentially lending your money to the banking institution. In turn, that institution pools all of our collective money and lends it out in a variety of financing products: from mortgages at 4.5-8% interest rates, to lines of credits, to credit card at higher rates of up to 30%. The difference between what the bank pays the account holders and how much they receive in interest from their borrowing customers is their gross revenue.

Low interest rates are an "attack to the savers who are providing the capital to the benefit of the people who are borrowing the capital, that includes bankers, mortgage borrowers, companies, and the like..." explains Mark Whitehouse, WSJ News Editor.

No wonder Lending Club has been growing at a 5-15% pace every month for more than a year, recently passing more than a quarter billion dollars in loans.

Enjoy the short but poignant explanation of how the traditional bank lending system has become inefficient, unnecessarily complex, and bad for investors:

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Posted by , Apr 7

Getting sick or having a major medical condition is awful, but many people who’ve been in that situation say that the bills that follow a major illness or injury are just as bad.  In fact, these can pile so high that they feel like another injury in addition to the original one.  Some patients find that the stress that comes from trying to figure out how to pay for their illness makes them sick all over again.

While most people have health insurance of some sort, many only find out that theirs is not as good as they’d hoped after they’ve already been in the hospital or racked up many bills another way. That’s part of the healthcare crisis in the United States, because being under-insured could be as bad (or worse, sometimes) than not being insured at all.

Planning for emergency expenses is always the best way to avoid the situation altogether.  But even the most conservative budget ninja could find herself in a medical situation that requires large amounts of money.  If you find yourself in a situation where you owe more in medical bills than you can pay, don’t let the stress overwhelm you. Instead, take a deep breath, assess your situation, and follow the steps below.

1. Talk to the People You Owe

Before you do anything else, call the hospitals and other companies that you owe money to. Let them know your situation, and explain that you cannot pay the full amount. Be ready to demonstrate how much you make and the total of your monthly expenses, as they might need these before they can negotiate with you.

Note that making this call may have a different effect with different companies. Some are happy to work with you, and in fact reduce bills routinely for patients who cannot pay the full amount. Others may be more difficult, or may not have a standard procedure in place to deal with your situation. Give them the benefit of the doubt, though, and you may find your bills reduced drastically.

2. Find Out if There’s Public Assistance Available

This can vary widely based on the state you live in and even where in each state you live. However, there are many public assistance programs geared toward helping people pay off medical debt that they cannot pay themselves. Check with your hospital and other government agencies to see what’s offered in your area and what you need to do to qualify for it.

When exploring this option, be extremely careful not to go with scammers.   If you use your favorite search engine for words like "debt relief" or "medical debt program", you will find hundreds of for-profit businesses, some of them not very ethical, that are only looking to make a buck off of you.   Look for non-for-profit organizations or foundations driven by ethical or religious motives such as the Neighborhood Health Initiative (NHI) in Des Moines as featured by the Annie E. Casey Foundation.

3. Start Making Payments

Even if you cannot pay off all of your debt, start making monthly payments towards it. Ten dollars a month may not sound like much to you, and it may not be more than a drop in the bucket of what you owe, but paying it each month demonstrates your goodwill to the company you owe.

In some states, companies to whom you owe medical debt cannot pursue you for the balance as long as you’re making monthly payments.  Laws on this issue can be complicated and will vary widely by state, but it’s worth looking into if you find yourself in a difficult situation.

Another option is to use a service that allows you to delay payments for a month for a fee such as Billfloat.com.   This helps you delay your payments for a short time period to help you get your numbers in order.

4. Look at Getting a Personal Loan

Going into more debt in order to pay off debt may not make much sense the first time you think about it. However, securing a personal loan for the medical balance that you owe to medical companies may give you a chance to pay your bills, get the company or the debt collection they reported you to off your back, and let you make payments that you can afford.

Some lenders may also be more likely to give you a personal loan if they know the situation behind your debt. While you don’t want to manipulate anyone, simply stating why you need the money can let them know that you are a responsible person who pays your debts, even if you’re currently in a bad situation.

However you manage to take care of your medical debt, don’t just ignore it. It’s easy to feel overwhelmed, especially if you’re still recovering from the illness or injury that caused the debt in the first place. Medical debt won’t go away on it’s own, though, and it’s usually easier to deal with it before you’re reported to a collections agency. So take a deep breath and get started today. The sooner you find a solution, the sooner you can stop worrying about it.

Image courtesy of Brooks Elliot.


Posted by , Mar 11

Many banks have gotten too big to fail (and gotten even bigger recently), but have they also become too big to...innovate? It's clear that big banks have lost their innovative edge. Frustrated customers are walking away from banks, but this seems to not have sparked creativity from their upper management. Luckily for consumers, there is a new wave of financial services innovators pushing the limits. Incorporating cutting edge technology, social media and -- believe it or not -- genuine customer service, this new group of financial players are giving traditional banks a run for their money. The Banks: Innovate or Die! panel will discuss why big banks are failing with today's Web 2.0 consumers, and will examine the new players in the space who are stealing customers away due to their innovation.




Panel Details:

When? Saturday March 12 at 11:00am
Where? Hilton F/G
Who? Brett King (Author, Bank 2.0), Bob Weinschenk (CEO SmartyPig), Joshua Reich (CEO BankSimple), Anna O'Brien (Former VP of Social Media at CITI) and Rob Garcia (VP Product, Lending Club)

Read more about what the panel will cover: Innovative Startups Taking over Banks

Want more? Check out these other financial innovation panels at SXSW Interactive.

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Posted by , Mar 11

This is your guide to SXSW Interactive's financial innovation sessions.

SXSW has become the annual gathering of geeks, thought leaders, VCs, distruptors and counter-thinkers.  Innovation in financial services has slowly made its way into this world famous conference with Mint.com, Kiva, Kickstarter, Lending Club, Credit Karma, Smarty Pig, Citi and others showing up last year to represent.

The timid but solid representation of financial innovation made a clear point last year: the transformative force of financial entrepreneuship is taking shape.  I predict this year will be a celebration of milestones in the disruption of the centuries old banking and financial services industry, but we'll also see an honest assessment by thought leaders of what the future holds.  No, banks will not go away, and yes financial innovation is here to stay: mix these two facts and let's see what results.

If you are in this space, or are intrigued by the changes in the banking industry, here are the panels and presentations you should not miss:

App, Shmapp, Tell Me What Works Across Platforms!
Friday March 11 at 3:30pm in Hilton H
with Aaron Forth (Mint.com / Intuit)

Aaron will challenge those thinking of creating your company mobile app, to think outside of the "just port it to mobile" box.  Companies should analyze customer usage patterns to develop the best possible mobile application and mold the app to harness the advantages of each platform.

The Future of Innovation in Banking
Saturday March 12 at 9:30am in Grand Ballroom
with Antonio Benjamin (CITI)

In his short time at CITI, Antonio has managed to instill hope in the banking industry's technology and innovative future. In an era of rapid internet developments and innovations, banks have no choice but to stop being laggards to stay competitive. Antonio will discuss the current landscape and share his vision for where the banking and payments industry is going.

Dawn of the Data: Future of Consumer Lending
Saturday March 12 at 9:30am in Hilton F/G
with Douglas Merrill (ZestCash), Paul Leonard (Center for Responsible Lending), Ryan Gilbert (BillFloat), Dana Mauriello (ProFounder)

Technology and mathematics are transforming consumer lending. Historically, it has been nearly impossible for people with bad credit to get loans.  With crowdfunding platforms, the tables are turned.  Now the "crowd" has the power to determine whether a person gets or not a loan...  is credit history failing to capture the essence of a person's creditworthiness.

Banks: Innovate or Die!
Saturday March 12 at 11:00am in Hilton F/G
with Brett King (Bank 2.0), Bob Weinschenk (SmartyPig), Joshua Reich (BankSimple), Anna O'Brien (CITI) and Rob Garcia (Lending Club)

This panel will take a close look at why banks seem to have lost their innovative edge. Have they gotten to big to... innovate?
Panelist will debate why big banks are failing with today's Web 2.0 consumers, and will examine the new players in the space who are stealing customers away from banks.

Crowdsourcing: Innovation and/or Exploitation?
Sunday March 13 at 5:00pm
with Fred Benenson (Kickstarter), Jonathan Zittrain (Harvard Law School), Lada Adamic (University of Michigan) and Lukas Biewald (CrowdFlower)

If your heard of or used crowdsourcing platforms like Amazon's mechanical turk or CrowdFlower, or crowdfunding sites like Kickstarter, Kiva, IndieGoGo or Lending Club, you don't want to miss this session.  These sites use "the crowd" to source and fund projects and ideas. Are they leveraging the power of the crowd, or taking advantage of it?

David vs. Goliath: Internet Startups Battle Money Giants
Tuesday March 15 at 11:00am in Hilton
with Felix Salmon (Reuters), Michael JAcobs (OnDeck Capital), Sean Harper (FeeFighters), Shamir Karkal (Simple Finance TEchnology) and Suchitra Padmanabhan (CBW Bank)

This panel will explore how Internet and technology startups are transforming the financial services industry in a radical and permanent way.  I trust Felix will ask the tough questions and add a bit of his trade mark genious and humor.

There you have it.  These sessions you shall not miss.  Any others finance fanatics should check out?

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